Having problems with your laptop touchpad since upgrading? We have some troubleshooting steps
As we’ve discussed countless times elsewhere, while Windows 10 is great the upgrade process has not gone smoothly for many people. One of the more common complaints we’ve seen – and one that we’ve seen most often ourselves – are laptops that develop serious touchpad problems after the update.
Because there are so many devices on the market, we’re going to keep these tips general, but they should apply to most Dell, Lenovo, HP, Acer and Asus laptops as well as other laptop makers. Common issues include laptop speakers emitting a beep when the touchpad is used, the touchpad being too slow or too sensitive, or the touchpad simply not working.
First, some basic troubleshooting solutions before you head for the more advanced solutions below. Is the touchpad switched on? It’s unlikely, but you might have accidently disabled it, especially if your laptop has a shortcut key for this. Check the top row of your keyboard for anything that looks like a touchpad – normally a square with a cross through it or a finger reaching for a square. Tap the button you’ve identified to try and reactivate the touchpad (some older and business laptops still require you to hold down the FN key to turn the function buttons into shortcuts before tapping the correct button).
Is your cursor moving wildly whenever you type? You might be able to solve this using Windows 10’s built-in options. Open Start Menu and just type ‘Mouse’ and click on ‘Mouse and touchpad settings’. Under the Touchpad heading, you can change the delay between you typing and the touchpad being activated. If it’s currently set to ‘No delay (always on)’, this means your touchpad will accept any inputs, even if you’re typing at the time. By increasing the delay you’ll stop the touchpad from accepting inputs until a short time after you’ve stopped typing, which should reduce this.
Is your laptop supported?
This is an important question if you haven’t already upgraded and are worried about future problems. Given Microsoft’s controversial new strategy of making Windows 10 a ‘recommended’ update that’s nearly impossible to avoid, you may have had no choice in the matter. This is particularly annoying as not every laptop from every manufacturer will support Windows 10. Each laptop manufacturer has a dedicated web page that tells you which of its models, past and present, support Windows 10.